My field teams are already stretched thin. Will this add to their workload?

No. This is why most other record-keeping systems fail. Field teams hate filling out complex and additional forms. If they don't use the tool, your records are incomplete. Shape is built differently. It makes record-keeping a byproduct of daily site work. A foreman communicates about a problem in Channels. That becomes a timestamped record. A site manager logs today's progress in Shift Manager. Yesterday's report pre-fills, so they just update what changed. Someone flags a blocker in Issue Tracker on their phone in seconds. Photo, location, responsible party, done. The site team uses simple tools to get their work done, and the platform automatically builds your project records from that activity.

What kind of records does Shape capture?

Shape captures a complete picture of site activity: Daily records captured through Shift Manager: Progress on scheduled work, downtime events with reasons, and resource allocations. Reports pre-fill from the previous day, making them quick to complete. Issue records captured through Issue Tracker: Problems blocking work with photos, affected locations, responsible parties, discussion threads, and resolution status. Everything is timestamped and tracked. Communication records captured through Channels: Conversations, photos, and decisions get saved with full context, not scattered across WhatsApp or email. Everything links to your schedule activities and project locations, giving you a complete timeline of what happened and when.

How do I know the records are complete enough to defend a claim?

Shape includes built-in quality monitoring that shows you documentation completeness across your team. You see who's capturing detailed records and who needs coaching. Each record gets a completeness score based on required information. This means you can identify and fix gaps proactively, not when it's too late.

Can I export records for payment applications or claims?

Yes. Shape organises all your site records so they're ready to export when you need them. You can pull together everything related to a specific situation. These exports are structured chronologically with complete context, not just a dump of data. They're organized in a format ready to submit for payment applications, change claims, or dispute resolution. You're providing a clear timeline of what happened, when, and who was involved, backed by photos and documentation.

We already have daily reporting tools. Do we need to replace everything?

No. Many contractors use Shape just for the pieces they're missing. The key is that Shape's tools are built for field adoption. Even if you have other systems, if field teams aren't using them consistently, you're not getting the records you need. Shape ensures records actually get created because the tools fit how site teams work.

How is this different from our document management system?

Shape is field-first. We guarantee you get records because site teams actually use the simple tools to do their daily work. We ensure records are created when events happen, not reconstructed weeks later from memory. If your field teams aren't consistently using your current system, you don't have a filing problem, you have a capture problem. Shape solves capture first, then organises everything automatically.

SHAPE FOR FIELD DOCUMENTATION

Reliable project records,
captured as work happens

Build an auditable history of all field events from your teams' everyday communications.

SPEAK TO A PROJECT ADVISOR

LEADING CONTRACTORS USE SHAPE TO CAPTURE COMPLETE, DEFENSIBLE CONTEMPORANEOUS RECORDS

THE PROBLEM IS...

You're missing the records you need to protect your business

Field reporting is inconsistent

Daily reporting is a time-consuming task for your site team, so they don't get completed consistently and critical details go missing.

Records are incomplete when you need them

When a dispute arises or you need to substantiate change orders, you discover the evidence you're looking for was never captured or is too vague to be useful.

Evidence is scattered and disconnected

Photos, notes, and reports exist across messages, emails, and paper records. Nothing connects to your schedule or tells a complete story.

Use Shape to 1guarantee reliable records, 2capture the full history of every event, and 3have defensible evidence ready when needed.

Use Shape to

Get consistent field records, no matter who’s on shift

Skip the forms. Capture records from chats in the field.

Your field teams communicate, raise issues, and log progress through a simple messaging app. All conversations, photos, issues, and progress updates automatically get structured into your project records.

Learn more about Channels →

See who’s logging quality records and who isn’t

See exactly who's capturing detailed issues and progress, and who isn't. Each record gets a completeness score, so you can address gaps proactively. When you need evidence for disputes, payment applications, or claims, it's already there.

Learn more about Data Book →

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Learn more about Product →

Capture the full history of every site event

Log progress, downtime, resource allocations, and every detail that matters instantly.

Learn more about Shift Manager →

Easily document issues, what's affected, who’s responsible, evidence, and discussion history.

Learn more about Issue Tracker →

Have defensible evidence ready when needed

Access every record tied to any activity

Import your schedule and link site records to activities. See how delays, work stoppages, and issues actually affected your timeline with dated evidence showing what happened and when.

Connect field events to schedule impacts

Open any activity to see its complete timeline, organized by photos, progress logs, report mentions, and issues, all timestamped and organised by record type.

Export PDF evidence for any situation

Generate structured daily progress reports built from auditable site records, ready to submit for disputes, payment applications, or contract compliance.

Build field records you can actually rely on

See how leading contractors guarantee reliable documentation from field teams and build evidence that defends their position.

SPEAK TO A PROJECT ADVISOR

“A lot of the time, the way that you build the project, there's a lot of change involved. Shape allows you to track all of those changes. You can see the journey that Shape created for you by all of the updates that you do through there.”

Dan van Wyk

Project Manager, Sweet Projects

"Shape was quickly adopted by our team due to its user-friendly interface. We no longer waste time on manual paperwork or lengthy email chains, trying to resolve coordination or blocker issues."

Sunny Hundal

Mechanical Package Manager, Emico Ltd.

"Shape provided a clear, simple, and accessible database for tracking project issues, giving us better visibility into programme impacts, delays, and improving contract management."

Andre Costa

Operations Director, Bysteel

More ways Shape helps with other critical project challenges

Manage change on site

Track actual progress against the schedule

Get time and allocation data from site

Manage Issues with subcontractors

See how Shape works for you

Project Managers and Directors

Commercial Managers and Directors

Planners, Schedulers, & Project Controls

Construction Managers and Engineers

SHAPE FOR FIELD DOCUMENTATION

Reliable project records,
captured as work happens

LEADING CONTRACTORS USE SHAPE TO CAPTURE COMPLETE, DEFENSIBLE CONTEMPORANEOUS RECORDS

THE PROBLEM IS...