Frequently Asked Questions

There are three primary methods by which you can integrate Shape Field with your other workflows: 

  1. You can export all the detail on a particular issue into a PDF report using the Print issue feature 
  2. You can create custom fields to represent external information in Shape such as programme activity IDs or early warning references 
  3. You can export all your issue data into Excel or CSV 

Shape is a web app and so can be found by visiting using your browser. 

From here you can install the app from the sidebar which will give you an icon in your home screen, open the app in its own window and even provide push notifications on Android devices. 

Shape Field is not yet available in app stores. 

Yes. Shape Field is designed to be used by multiple organisations on a single project, while protecting each parties’ privacy. 

When creating issues, you can select from a range of privacy settings allowing you to make each issue either, private, available to specific teams of your choosing or to everyone on the project. 

If you assign an issue to a user on another team, Shape will automatically work out the most private viable option for the issue. 

We also have a private chat feature on each issue so you can talk just among members of your team. 

You can also setup custom fields on each project that are available only to members of your team. 

Yes. The same problems are broadly applicable in the design phase of a project. There are still multiple parties working together. There is still a lack of current organisation which can be solved by field’s ability to keep everything in one place. You still need to communicate and track the history of an issue. As well as the core features which can be used to manage the above in the design phase, some other handy things to know are: 

  • You can use custom fields for specific uses such as rfcs 
  • You can upload designs and pdfs using our file upload feature 
  • There is a discipline option for design. 

Field app will operate on a freemium model which means for most small teams, it will be completely free, forever. We are also extending free use to our early users on one project. 

While we haven’t nailed down our exact pricing yet, we expect our prices to be under £10 per team member. The sorts of premium features that at some point may become chargeable include: 

  • Premium features such as exports and dashboards 
  • The number of team members allowed on a single team 
  • Limited history on issues and the timeline 
  • Image and file storage limits 

Yes. We are working with clients who are both using it with other contractors on the project as well as using it as an internal tool. In fact, we recommend starting off using it as an internal tool and then inviting other teams. The application still has benefits when used by one team: 

  • All data in one place 
  • Audit history automatically generated 
  • Best practice issue management 

Yes. As mentioned in the question above. Field works perfectly well as an internal tool. You can use it to manage all your issues while still reporting back to the client’s software. 

It’s also worth pointing out that most current issues and snag trackers, such as BIM360, will allow you to track issues in one place, but they don’t cover the use case of field, which is providing teams a platform to communicate and coordinate around their issues. 

Can’t find the answer you are looking for? Contact us at [email protected]